Returns & Exchanges
We want you to be completely satisfied with your purchase. Enjoy hassle-free returns and exchanges within our specified window.
Return Process
Returning your items is simple and straightforward.
Initiate
Request a return via your account or contact our support.
Pack
Place the items safely in their original packaging.
Ship
Drop off the package at the designated courier.
Eligibility
To be eligible for a return, please ensure the following:
- Items must be unworn and unwashed.
- Original tags must remain attached.
- Footwear must be in original boxes.
- Personalized and made-to-order items cannot be returned.
Exchanges
We offer complimentary exchanges for sizing and color adjustments.
- Exchange for a different size instantly.
- Color exchanges are subject to availability.
Refunds
Refunds are processed back to the original payment method.
- Processing takes 3-5 business days.
- Shipping costs are non-refundable.
International
International returns are subject to different procedures.
- Customer is responsible for return shipping.
- Duties and taxes are non-refundable.
Frequently Asked Questions
Typically 3-5 business days after we receive your item.
Sale items are eligible for exchange or store credit only.
No. Personalized and made-to-order pieces are made specifically for you, so they cannot be returned.